Shipping policy

At The Altrd Store, we aim to deliver your orders quickly and safely across India.

1. Order Processing

  • All orders are processed within 1–3 business days.
  • Orders are not shipped on Sundays or public holidays.
  • You will receive a confirmation email once your order is placed.

2. Shipping Time

  • Estimated delivery time: 3–7 business days depending on your location.
  • Delivery times may vary due to:
    • Remote locations
    • Weather conditions
    • Courier delays

3. Shipping Charges

  • Shipping charges are calculated at checkout.
  • We may offer free shipping on selected products or promotional offers.

4. Order Tracking

  • Once your order is shipped, you will receive a tracking ID via email or SMS.
  • You can use this to track your order in real-time.

5. Delays & Issues

  • While we try our best to deliver on time, delays may occur due to unforeseen circumstances.
  • The Altrd Store is not responsible for delays caused by courier partners, but we will assist you in tracking your order.

6. Incorrect Address

  • Please ensure your shipping address is correct at checkout.
  • The Altrd Store is not responsible for orders delivered to incorrect addresses provided by the customer.

7. Undelivered Packages

  • If your package is returned to us due to failed delivery attempts:
    • We will contact you for re-shipment.
    • Additional shipping charges may apply.

8. Damaged Packages

  • If your package arrives damaged:
  • We will resolve the issue as quickly as possible.

9. Contact Us

For shipping-related queries, reach out to us at:
📧 support@thealtrdstore.com 

Thank you for choosing The Atrd Store.